Congratulations on your passing all the exams. I am delighted you have really made great progress in your two years of studying in China. All you have gained is the result of your hard work. We are proud of you and we all appreciate your help with our English We'll always remember the wonderful time we spent together.
It's pity that you have to go back soon! So a farewell party for you will be held in Room 302 in the Sun Club this Saturday evening. Could you come by 6:00 We'll have dinner together. By the way，you may take Bus No. 332 in front of your hotel and it will take you directly to the club.
I wish you success and fulfillment in the years ahead!
Dear Li Hua,
I had a birthday party at my home last month .I invited some of my classmates to the party . The party began at .on Sunday . All my classmates were not be late. I was very happy. We ate some western very of my classmates brought their own food. They shared their food with us. Because they are very friendly.
We also played games. It was very interesting. All my classmates were very happy. I danced with my best friends. And all my classmates danced very beautifully! They sang a song 'Happy Birthday' to me. And then they gave me a lot of presents. I was very thankful. All of us had a good time on that day!
Do you have free time? I want to visit you next year?
One possible version:
Dear Ms. Smith,
I’m Li Hua, the leader of the Student Union of Yu Cai Middle School Middle School. I sincerely hope you can set aside some time for our English speech contest and be a judge.
The contest, the theme of which is “Man and Nature”, will be held in the Room 501 from 2:00 to 5:00 on the afternoon of June 15. What’s more, there will be 10 students taking part in it. I’m sure it will be a great success if you can give us some precious remarks. I would appreciate it if you could accept my invitation. My telephone number is 44876655.
I’m looking forward to your reply.
With best wishes,
Dear [Zhang Ying]:
Will you come to luncheon on [Friday, May the fifth], at [twelve o’clock]?
My niece [Mary] is visiting us and I think you will enjoy meeting her. She is a charming, very pretty girl … and very good company! [John and Jane] will be here, and perhaps we can [give a dance] after luncheon. Do say you’ll come!
I want to join in the summer camp. It’s a good way to improve my English and can help me know more about the American culture.
I often surf on the Internet for something new. I love sports and pop music. I do quite well in English and can talk with foreigners freely. I’m very proud of it.
I hope to stay in a large American family with three or four children. I’m sure we’ll have a great time together.
I would like to invite you to e to the bike-riding will be on the November 2th, hope all of you can is going to be a great have to meet at our school west gate at half past seven in the morning. Then we are going to the Dongqian will be a long trip,about 2hours to get then,we will have a rest,maybe go to the zoo or take photos or just hang will have our lunch in Xiangyangyugang restaurant. If someone wont feel tired,you can follow me to ride around Dongqian will take the way can go their own take a bus to home(if your bike can take on to the bus).
Everyone want to go on this trip need to allow all the things down.
1 You have to have a mountain bike,the road is not good for the road bike.
2 You must have a strong body.
3 You have to take some lunch is AA.
往事雖不堪回首，但仍溫馨如昨! 親愛的同學，自XX年初夏一別，我們天各一方，分散四海，荏苒不惑年，當年同窗今散四方，在經歷了現實生活的錘煉之后，我們磨礪去了些許幼稚，帶走了些許淘氣，但“同學”——這是久遠的稱謂，或許你感到陌生，不知能否喚醒你冰凍的記憶。我們一直相信：無論你回到故里，或遠在他鄉;無論你人生輝煌，或不盡人意;也無論你多么閑暇，或何等繁忙;甚至失意，甚至沮喪……你終究不會忘記曾經的那么一些人，一些事.那教學樓、那操場、那母校的晨鈴，還有同學的情誼。因為在不*凡的歲月里同一個理想激勵著我們，我們曾朝夕相伴，擁有共同美好的時光……我們相遇、相識、相知和相伴。我們曾經嬉戲過孩提的無猜;騷動過少年的煩惱;放縱過青春的激情;追逐過浪漫的友情;蘊藏過暗戀的甜蜜. 這一切已成永恒的記憶。
It has been almost five years since you left Xi'an to settle down in Shenzhen. I believe that you have started enjoying life in that beautiful coastal city, and the warm climate will surely be good for your health.
I have a vacation for two weeks next winter. I'd like to go to Guilin with my families. We can join the package tour to Guilin, where we have never been, to see the natural beauty. It is said that the rivers and hills of Guilin are considered the best under heaven. I want to know how beautiful it is.
How wonderful it would be if you and your family could travel together to Guilin, and I think we will be attracted by the Lijiang River with its ^v^Fairy Tale like^v^ landscape.
Please let me know if you can go or not, I sincerely hope your decision will be in the affirmative.
With all my kindest wishes!
［organization］ would very much like to have someone from your company speak at our conference on ［topic］。
As you may be aware， the mission of our association is to promote 。 Many of our members are interested in the achievements your company has made in 。
Enclosed is our preliminary schedule for the conference which will be reviewed in weeks. Ill call you ［date］ to see who from your company would be willing to speak to us. I can assure you that well make everything convenient to the speaker.
i am writing this letter to express my apology that ______________.
i feel terribly sorry about this.
once again, i am very sorry for any inconvenience caused. i will be really appreciated if you can accept my apologies and understand my situation.
dear mr. smith,
i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day. i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.
i sincerely hope you can understand my situation and accept my apology. i would appreciate your allowing me to take a make-up examination. i will come to your office during your office hour on monday to discuss this possibility with you. once again, i apologize for any inconvenience caused.
i am terribly sorry to tell you that i am unable to attend your birthday part next thursday evening. that is owing to the fact that my younger brother suddenly fell ill and was taken to a hospital this morning. i have to go there immediately and take care of him. as told by the doctor in charge, it will take around five days for him to recover and i have asked my boss for a leave.
i really regret that i cannot go to celebrate your birthday personally and would miss the perfect chance of enjoying myself with all our old friends. i have chosen a small gift for you and will send it to you tomorrow to show my best wishes. besides, please give my regards to our friends when you meet them at the party.
On [date], we will host an evening of celebration in honor of the retirement of [name], President of [company]. You are cordially invited to attend the celebration at [hotel], [location], on [date] from to .
[name] has been the President of [company] since [year]. During this period, [company] expanded its business from to . Now its our opportunity to thank him for his years of exemplary leadership and wish him well for a happy retirement. Please join us to say Good-bye to [name].
See you on [date].
Dear John Smith,
My name is Li Ming, a college student majoring in medical science. I have learnt that
Dogs Trust is looking for several volunteers. So I’m writing to apply for this job.
As far as I am concerned, I am qualified to do the job. First and foremost, I think dogsare friendlier than other animals and I am willing to get along with them. Besides, I have acquired a lot of skills at how to look after dogs well, because I once did a part-time job at a pet store. What’s more, it’s a great experience of spending my holiday in doing something meaningful.
Is there any possibility that you can give me an opportunity?
How time flies! I haven't seen you for ages! I really miss you.
I' m writing to tell you about an activity to be held in the coming summer holiday. I know that you have great interest in ancient China. When I got the information that there will be a voyage called Discover The Maritime Silk Route, I immediately wanted to invite you to join it with me. The voyage will last for two weeks from June 17, and we will get on a big ship from Quanzhou, which is the beginning of the route. Finally, we will finish the voyage in Japan. During the voyage, we can communicate with each other. Besides, the organizer will show us some excellent performance about the history in that time.
Looking forward to your early re*!
, I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true
example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.
Dear Miss Chang,
We have planned a house party as a sort of farewell before our trip to Soochow, and we are particularly anxious to have you join us . I hope there is nothing to prevent you from coming out to canton on February 25th and remaining here with us until the Eighth of March.
Mr. Simpson Chen and Mr. And Mrs. L. T. Ying will be here too, along with severa l others whom you do not know, but whom I am most anxious to have you meet.
I am enclosing a time-table for your convenience, And I have checked the two tra ins that I believe are most convenient for you. If you take the 7:10 in the morn ing you will arrive here at 11, and you will be able to meet some of our guests at tiffin at 12. There is an earlier train in the morning if you prefer it. If y ou let me know which train you expect to take, I will see that there shall be a car at the station to meet you.
Very cordially yours,
Please accept my sincere apology for the inconvenience that I caused you by adding the extra visiting without your permission.
I had no intention of intruding on your personal life. In China, arranging interesting leisure activities for visitors is a common way to show welcome. However, as your receptionist, I should have realized that you are inclined to regard your private time as an inviolable treasure and hate to be harassed by unplanned matters.
I’m really sorry that I didn’t check with you before making such incomsiderate arrangement .All I can say is that it won’t happen again.
dear sir or madam,
i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners.
those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.
i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.
I am looking forward to your visit. Just think, after all these years of writing to each other, we will finally have the chance to meet! However, I am sorry that I will not be able to meet you at the airport as soon as you arrive.
The reason is that your flight will arrive early in the morning, and the earliest I can get To the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.
By the way, as we have never met I must tell you how to recognize me. I am of medium height and have a small moustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.
Looking forward to our meeting.
?I?am?Li?Hua,?chair?of?the?Students’?Union?of?Xinhua?Middle?School.?Our?school?will?have?the?Second?Culture?Festival?next?weekend?and?I?am?writing?to?invite?you?to?give?us?a?lecture?about?the?cultural?differences?between?America?and?China,?which?will?begin?at?9?o’clock?and?end?at?112? o’clock?on?Nov.?28th?in?Classroom?201?of?the?third?teaching?building.? ??
Dear Mr Margaret，
I'm glad to know that ten waitresses are needed in your hotel. I'd like to be one of them. I'm a Chinese girl of twenty. I'm single and healthy. I started school when I was six. I studied in No. 1 Primary School. At the age of eleven，I went Shenzhen Middle school for learning. After graduation in 2003 I began to work on a construction site as an ordinary worker，I became a postwoman when I was twenty.
I had learned English for 6 years at school，and have kept on learning it since I left school. Now I can speak good English and type well. I enjoy singing and dancing. Last year I won the first prize in the competition for the spare time singers in the city.
Could you let me have a position in your hotel?
Looking forward to your reply.
i am excessively sorry to say that i had failed to keep the appointment that we made last friday.
now, i am writing you this letter of apology to show my deep regret.
please accept my sincere apology. i hope you will understand me and excuse me for my failure to turn reason for my absence was that my mother fell ill at that time.
i had no way out because i had to send her to hospital and look after her.
This Saturday is my birthday and my parents will hold a simple celebrating party for me. I am glad to invite you to come to the party. Blair, Emma and Roan will also be invited. I am sure we will have a good time. We will have dinner at 18:30 so that you are wished to come at 18:15. My mother is a good cook and you will enjoy the dishes. After the dinner, we will play some small games and then eat the cake. My parents and I sincerely expect you to come and hope to see you then.
Hello from I completely understand your concern in this accept our sincere apologies for this listing on our website.
Customer feedback like yours really helps us continue to improve our store and provide better service to our customers.
This being the reason, Ive forwarded the information regarding this listing to the appropriate people internally to investigate further and to take appropriate actions to remove Suicide T-shirts related items from our website as soon as possible.
We realize this incident reflects negatively upon and the feedback youve provided has been passed on to the relevant people.
We do want to make sure that our site is safe and convenient for all buyers, and for that reason there are rules governing the listing of certain items.
Since Ive forwarded this to the appropriate department I can assure you that soon we will remove this item from our website.
In addition to a wide selection of items, one of our aims at is to provide a convenient and efficient service; in this case, we have not met that standard, please accept my sincere apologies.
Im very sorry about all of this. I hope youll consider this an isolated incident and give us another chance in the future. Thanks for your patience and understanding. Thanks for giving us time to find the best solution.
Wed appreciate your feedback. Please use the links below to tell us about your experience today.
From Triple WAVE Sdn. Bhd A-5-9 Empire Tower, SS16/1 Subang Jaya, 47500, Selangor, Malaysia
Dear Visa Officer, We would be grateful if a business visa could be granted for China Research Institute of Electronic Engineering, to visit Malaysia on Monday February 15 through February 20, 2012. During this trip he will meet with our company representative to discuss the sale and distribution of Digital CCTV Surveillance Solutions, Access Control System and Security Alarm System and other communication solutions. China Research Institute of Electronic Engineering is financially responsible for the applicant’s visit and undertakes to ensure that that he will abide by the rules and regulations of the Malaysia Sincerely, Mr. Samir Senior Vice President Triple WAVE Sdn. Bhd
Consulate General of Malaysia Consular Section Dear Visa Officer, We are cordially inviting China Research Institute of Electronic Engineering to visit Malaysia on Monday April 3 through April 17, 2008. During this trip he will meet with our company representative to discuss the sale and distribution of products. Sincerely, Barry G. Hart Senior Vice President East Coast Promotions, Triple WAVE Sdn. Bhd A-5-9 Empire Tower, SS16/1 Subang Jaya,
47500, Selangor, Malaysia
Dear Mr. Smith,
Im writing to invite you to the Traditional Chinese Cultural Fair to be held by our school at the Art Center this Friday afternoon, from 2pm to 5pm.
Since this event aims to help more people learn about the traditional Chinese culture, the staff, all the students and their parents as well as anyone interested in it are welcome. At the Fair, related books, pictures, videos and objects will be exhibited, through which visitors will not only understand traditional Chinese culture better but also definitely feel the unique beauty of it.
If youre interested, please come and enjoy it. And Id be glad to offer any help. Looking forward to your early re*.
The...will be held on ....
The activity is in honor of ....
You can also bring ...together with you.
May I have the honor of your accompany at dinner?
We sincerely/ faithfully hope you can attend...
You will be my most respected guest to come to ...
Please confirm your participation at your earliest convenience.
Please let me know soon if you decide to come.
I shall be much obliged by a reply at your convenience.
I‘m delighted that you have accepted our invitation to speak at the Conference in ［city］ on ［date］。
As we agreed， you’ll be speaking on the topic.。。 from ［time］ to ［time］。 There will be an additional minutes for questions.
Would you please tell me what kind of audio-visual equipment you‘ll need. If you could let me know your specific requirements by ［date］， I’ll have plenty of time to make sure that the hotel provides you with what you need.
Thank you again for agreeing to speak. I look forward to hearing from you.
Dear Zhang Ming,
As my birthday will take place on next Saturday, my parents have insisted on having a birthday party for me. They are very anxious to meet all my young friends, and they want me to have a good time on this occasion.
The party will begin at 7 o'clock this Saturday come early. You can take a No. 15 bus and get off at Xinjiang Road. Go straight ahead and walk across Wulian Street. The restaurant is on the corner of the street. Its name is Da Fang Restaurant. We are looking forward to seeing you then.
With best wishes!
How time flies! I haven’t seen you for ages! I really miss you.
I’ m writing to tell you about an activity to be held in the coming summer holiday. I know that you have great interest in ancient China. When I got the information that there will be a voyage called Discover The Maritime Silk Route, I immediately wanted to invite you to join it with me. The voyage will last for two weeksfromJune 17, and we will get on a big shipfromQuanzhou, which is the beginning of the route. Finally, we will finish the voyage in Japan. During the voyage, we can communicate with each other. Besides, the organizer will show us some excellent performance about the history in that time.
Looking forward to your early re*!
Dear Sir or Madam,
I am writing to apply for a position as a computer engineer in your company. First of all, your company is the king in the area of software and is well-known for its development of software. It would be a great opportunity for me to start my career in the company.
What is more, my major is computer, and I have a strong interest in I was still a freshman, I got Band Two certificate for computer, which was outstanding in my class. Besides, I have attended various computer contests and won top prizes several times, which greatly enriched my knowledge on computer. Finally, I had once worked part-timely in a company for two years, and I gained wide experience in software in these two years.
I would be pleased if you could offer me an opportunity to interview me. Looking forward to your reply.
Dear ______ ,
①There will be a ______(內容)at/in ______(地點)on ______(時間). ②We would be honored to have you there with us.
③The occasion will start at ______(具體時間). ④This will be followed by a ______(進一步的安排). ⑤At around ______(時間), ______(另一個安排).
⑥I really hope you can make it. ⑦RSVP before ______(通知你的最后期限).
It gives me great pleasure to invite you to具體的活動.
The occasion will start at 時間..And ,對方在特定方面或領域的成績, so we would like to invite you to.
Please inform me of your decision before June 25th. We would be particular honored by your distinguished presence at the ceremony and look forward to hearing from you.
1. I'm now writing on behalf of the classmates to invite you to come and attend it, if you can spare the time.
2. I sincerely invite you to watch the show because…
3. You can reach me through my phone number 4476655 at your convenience.
1. 時間：周五晚 8 點至 9 點
We're throwing a surprise party for Xiaoming’s birthday.
As scheduled, all the classmates in our class will gather at the Students' Centre at 8 pm this Friday evening to celebrate Xiaoming's birthday. We would feel much honored if you could come and enjoy it, which is to finish at 9, lasting an hour.
As the party starts, we will light the candles and sing ^v^Happy Birthday^v^ for him. Then the birthday cake will be presented and cut for all of us to enjoy, following which we'll sing songs and play some small games. What's more, as a surprise, we'll all prepare some secret birthday gifts for him, and it'll be great to see how surprised he will be seeing the gifts. As it's a surprise party, he will know nothing about it beforehand, and we do hope that you could manage to attend it.
Looking forward to your coming.
Dear Mr. / MS, business elite, celebrities, fashion, media, artists from all walks of life:
To spend a happy and auspicious Spring Festival, to build a mutual understanding, promoting career development, learn from each other, full participation, mutual benefit and win-win self display, reflect the value, enhance mutual feelings. To this end, Ma mall Xianyang shopping network held a grand Spring Festival Gala Shnxi business. Through the activities of the friendship platform, to further strengthen the Baotuan heating concept, deepen cooperation thinking, and promote the healthy development of the cause, expand enterprise visibility.
Invite you to participate in the 20xx Shnxi business Spring Festival Gala activities!
October 5, 2002
Your letter and package reached me yesterday. You really give me a great surprise. I was wondering what was in such a nice package until I carefully opened it and found that you sent me an attractive present for my birthday. Thank you very much for your kindness, and I like the present, which will give me pleasure for a long time to come.
Again it is thoughtful of you to send me the present on my birthday. Yesterday evening my colleagues held a birthday party for me, including John Liu---I think you can remember---a nice tall boy, who invited you and I to his birthday last October. We enjoyed ourselves, and all of us mentioned your stay with us. We hope that you will come to China soon, if possible.
Please accept my sincere thanks and best wishes.
May 16, 2003
Dear Mr. Blake,
Thank you for informing us your new house address. It is fantastic that you have at last a house of your own, which, as explained, is located in a sea site city. I can imaginer that you are now enjoying your life and work, and you can entertain yourselves in such a big house.
When I told the news to Peter Li, James Wang and Nancy Zhang, the girl who always wears a long hair, and went to Beijing with us last year, they all wish you to send us some pictures of your new house. We hope that when we go on errand in America next year, we can pay a visit to your family. Then we are sure to have a nice gathering.
This morning, Peter and I went to an art gallery to pick up an oil painting with a beauty spot of China’s southern part as a token of our hearty congratulations. We hope it can add up to your decorations wherever you like, and we also wish you will like it.
April 5, 2002
Dear Mr. Brian,
Thank you for your letter of March 20. As Spring --- the best season of a year --- has come, everything is nice here. The weather is always fine andcomfortable, trees become green and various kinds of flowers are in blossom. We, therefore, invite you to visit our city from April 28 to May 5.
If you accept our invitation, please inform us in detail of the number of your people, their names, and your suggestions of your visit. We will try our best to arrange everything according to your plan, and we hope that you will enjoy every minute of your trip here.
We are looking forward to your reply.
Thank you for your letter of ［date］。 I‘m glad that you are also going to ［place］ next month. It would be a great pleasure to meet you at the ［exhibition/trade fair］。
Our company is having a reception at ［hotel］ on the evening of ［date］ and I would be very pleased if you could attend.
I look forward to hearing from you soon.
高中英語求職信范文一： dear manager:
hello! my name ，chongqing university software college computer science graduates in the near graduation occasion， i heard your company is hiring software engineers this post， i am told， so i wrote a letter to this job， hoping to your company as a software engineer in this position.
university， i read a computer profeional， the direction is biased in favor of software development， the main courses are introduction to learn software engineering， programming languages， mathematics， compiler theory， software engineering， project management， database theory， microsoft operating systems programming courses mastered c ++， windows programming techniques， but also self-learned html5 language， his own to develop some app games and applications， cloud computer technology has also been for the acquired skills， i am confident to do the job.
as for my personality， i am a person otaku things， basically one day 14 hours at the computer， it is a normal rest of the time sleeping and i have a hobby is playing basketball， and occasionally to the sport of basketball， so although my house， but from the basketball court but also know a lot of people is not the problem.
finally， thank you， thank you for taking the time to read my cover letter to this busy schedule， hoping to get one from your company the opportunity to interview the software engineer.
高中英語求職信范文二： dear sir/madam:
how do you do!
first of all thank you in spite of being very busy toglance through my cover letter， for a full of enthusiasm university student opens up a door to door of hope!
i am a graduate yuguilin tourism college， exhibition planning and management students， to know yourpanys employing information， i with a sincere heart and to the cause of the persistent pursuit， i sincerely recommend yourself.
during the period of school i study hard， not only in schools require finished all the general course and specialized course of study， and obtained the optimal results， at the same time， is through the self-study exam will have acce to guangxi university
(undergraduate) graduation addition， the use of their spare time constantly enrich improve themselves， learn theputer basic knowledge and use， can skillfully use and office application software， and can better application and coreidraw for graphic proceing， delphi7， 3 dmax also have basic a good english listening， speaking， reading and writing， and at the same time to guangdong， sichuan dialect has certain understand and master， can use its for dailymunication.
as an exhibition planning management profeional students， i know profeional knowledge is the basic， the practice ability is equally i strive to improve theirprehensive quality， and take an active part in all kinds of stratified style and social practice activities， and acce to pepsi nova series guangxi division third place， guilin division third place， established the campus singing contest runner-up， the first school english singer contest runner-up， etc.; 5 years to join the school baseball team， basketball team system; in china tourism trade fair to participate in volunteer work， as a leader， led the team members wellpletion during aembly a series of volunteer work.
many times as the main responsible for ginseng school each large party activities planning implementation， such as: in june XX the organization responsible for planning \^v^china telecom smart zone guilin university tour the partyXX national college teaching material use condition survey (guilin university of electronic science and technology station)， XX zte mobile phone brand awarene investigation， hafei and changan minibus
after these hammer-harden， oneself have a certain amount of exhibition， enterprise publicity and marketing planning， the party celebration activities planning organization the long learning and practice proce， i learned to use the power of the team; learn from failure leon after summing up the more profound experience only diligence is the true meaning! the past doesn mean the future! for i am persuaded that the practical work， able to be quickly adapted to the new working environment， familiar with the busine， in the practical work constantly learning and improve themselves， good finish every task.
this work based on the absolutene and keen interest in work will， in this very eager to get yourpanys an interview! personal resume attached， such as can receive interview notification as soon as poible， would be very grateful! finally， i wish your esteemedpany prosperity! all staff health!
I am sorry that I must apologize for。。。。。。。 .
I’m writing to tell you the reason for it. 。。。。。。
I’m afraid what I have done has caused much inconvenience to you. In order to make up for my fault, I will…… .
Please accept my apology. I do hope you can understand me and excuse me for my carelessness .
[organization] would very much like to have someone from your company speak at our conference on [topic].
As you may be aware, the mission of our association is to promote . Many of our members are interested in the achievements your company has made in .
Enclosed is our preliminary schedule for the conference which will be reviewed in weeks. Ill call you [date] to see who from your company would be willing to speak to us. I can assure you that well make everything convenient to the speaker.
Im going to the cinema next Saturday evening to see Pacific Rim , and I have two tickets. Would you like to come?
The film starts at 19:00. Maybe we can meet at the gateway of the department store and have dinner before the film starts.
Please give me a call if you can come.
Looking forward to seeing you by then.
Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket.
As soon as I reviewed your case it was clear that somehow your Jau.
20th request for a change in service had somehow slipped through the cracks.
The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge.
There fore, your account will not be billed until June of this year.
, let me assure you that what happened in your case is not typical of CableNet’s level of customer service.
We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at xxxxxxx.
Yours in service
Manager, customer solutions